Digi-Key: Creating magic with multi-cloud

Digi-Key Electronics was digital before digital was even a buzzword. The company launched in 1972 to provide electronic components and automation products to design engineers. Instead of putting salespeople on the ground, we pioneered a business model built around mail-order catalog sales. Before long, we expanded into online sales and, today, Digi-Key offers the world’s largest…

Huabao sniffs out the ultimate efficiency formula

This is the story of how one aromatics leader found a way to make a digital bouquet in the cloud. With 128 international companies under its corporate umbrella, China’s largest aromatics enterprise, the Huabao Group, has struggled with updating its technology to meet the challenges and opportunities that come with rapid growth. Up until 2021, it often fell…

ESM: Delight employees with personalized, accessible digital experiences

When organizations think about deploying enterprise service management (ESM), they often focus on gaining efficiencies and increasing productivity. But ESM doesn’t just benefit lines-of-business organizations through process automation — it also improves the quality of digital employee experiences so teams can find the information they need faster (even on their own through self-service), anytime and…

Cherokee Nation empowers its citizens with IT

The Cherokee Nation of Oklahoma is the largest tribe in the US, with more than 460,000 citizens living across a 7,000-square-mile reservation in Oklahoma and around the world. As a widespread community, when COVID-19 struck, Cherokee Nation’s IT services department knew it needed a way to connect citizens digitally with government services, emergency relief, COVID-19…