Most business leaders don’t need convincing about the power of AI: nearly 60% surveyed last year by Zendesk said they plan to increase their investment by at least 25% this year. The most powerful applications of AI help organizations do more with less without compromising – rather in many cases enhancing – their customer experience, from AI-powered bots that accelerate problem…
It can often feel as though trust and authenticity are in short supply these days. As we all know, content is becoming easier to create, manipulate and disseminate. Technology, such as Generative AI, has given marketers the power to create more engaging and uniquely personal offerings. This has reinforced concerns around data privacy and security.…
Everyone, at some point in their career, has endured a bad boss or bad business colleague. Someone further up the chain or a lateral colleague who lacks basic interpersonal skills, demands the impossible, flies off the handle at the slightest provocation, or throws you under the bus the moment a project goes south. Aside from…
The digital transformation journey for any enterprise is protracted and complex. Technology leaders often underestimate the complications associated with it. For such initiatives to conclude successfully, enterprise technology decision makers must overcome inertia, build momentum, and bring about changes across their large organizations. To bring about enterprise-wide changes, CIOs at times need to take tough…
For a decade, Edmunds, an online resource for automotive inventory and information, has been struggling to consolidate its data infrastructure. Now, with the infrastructure side of its data house in order, the California-based company is envisioning a bold new future with AI and machine learning (ML) at its core. “We’ve solved most of the consolidation…
Headquartered in Grand Rapids, Michigan, US Signal is the largest privately-held data center services provider in the Midwest. With 8 high-performance data centers strategically located across Illinois, Indiana, Michigan, and Wisconsin, the company offers maximum redundancy and isolation from natural disasters with a full portfolio of cloud services that meet enterprises’ most demanding compute, storage,…