What is Customer Identity and Access Management?

Customer identity and access management (CIAM) is a type of identity technology that allows organizations to manage customer identities, providing security and an enhanced experience. The primary purpose of CIAM is to help organizations deliver a great experience to customers and to protect their user data. Digital transformation is changing everything about the way companies operate,…

CIOs look to foster innovative IT cultures, post-COVID

Asked to define innovation today, most IT leaders will agree: It’s all about digitization and finding new and better ways of thinking about processes and services to solve a problem. “Around here, we think of it as a stool with three legs: quality/safety, patient satisfaction, and cost efficiencies,’’ says Sam Amirfar, CIO and chief medical…

Redefining the CIO role post-pandemic

As the CIO of Oxford Said Business School, Mark Bramwell’s role was complex enough when the global pandemic moved thousands of students and staff to distance learning. Almost overnight there was a heightened need to drive innovation and reinvent business-as-usual. “It has felt that as a school, team, and personally, we have never worked harder…