Just two months after closing its acquisition of Slack, Salesforce unveiled at its Dreamforce customer conference this week a series of integrations that will put the team chat service at the heart of Salesforce.com. “We want to integrate Slack across every Salesforce cloud and every industry solution,” Slack CEO and co-founder Stewart Butterfield said in a…
In the world of automotive financial services, both dealers and customers are looking for decision-making speed. To gain a competitive advantage, Toyota Financial Services (TFS) has turned to AI to help it increase automated credit decisioning, improve customer and dealer experience, and efficiently manage consumer credit risk, all while adhering to fair lending practices. “Our…
Most roles and responsibilities in the C-suite are fairly distinct and well defined: CFOs are responsible for all financial operations; COOs oversee daily operations; and CEOs manage the entire enterprise, for example. With CIOs and CTOs, however, roles and responsibilities can sometimes get blurred. The fact that technology and how organizations use it changes so…