Daily Archives: August 1, 2019

What is employee experience? Your key to talent retention and recruitment

Employee experience has become a top priority for CIOs and HR leaders alike. In fact, research company Gartner lists employee experience as the third-highest key initiative for 2019 in a survey of 843 human resources leaders, with 51 percent saying it’s critical to achieving corporate objectives. The following guide can help you understand what employee…

10 customer experience strategies IT should target next

Enhancing the customer experience is the most important business issue that boards want IT to work on, for more than half of the CIOs in the recent KPMG CIO Survey. And 91 percent of CIOs believe the way they manage and use customer data will become just as important as products and services for attracting…