As the new year ushers in and you look for ways to improve the value you provide to your organization, we’ve compiled a list of 6 resolutions you can commit to that will enhance the strategic value of your procurement services. 1. Commit to enrich your partnerships with finance, contracts, legal and IT architecture teams…
The cost of downtime to business, company reputation, customer experience and trust has never been higher. Given the constant and connected nature of software driven businesses, customers and users have grown to be less forgiving and more fickle with their attention. An outage in a single service can impact all of its users. An outage…
Harvard Business Review released their 2017 list of the Best Performing CEOs in the World. The list is a who’s who of business leaders and Fortune 500 companies across every industry featuring executives like LVMH’s Bernard Arnault, Texas Instruments’ Richard Templeton, and Comcast’s Brian Roberts, to name a few. While HBR’s list looks at these…
Buying or implementing technology rarely delivers all benefits we expect. Sometimes it’s because the solution was overhyped by sales staff. Other times the technical implementation might be flawed. But the most common reason for falling short on expectations is poor change management. In the technology world, change management is often simplified to mean “training.” But…