What is change management?
Change management is the discipline of leading individuals, teams and entire organizations through organizational change via a combination of behavioral and social sciences, information technology and business solutions.
Companies today are focused on digital transformation — reinventing business models and processes using data and technology (cloud, mobile, data analytics, machine learning, AI and more). Such digital transformations alter the very essence of a company. Consider Swedish company Aerocrine, which once defined itself as a maker of medical diagnostic equipment, but now focuses on selling diagnostic outcomes. Getting there requires a realignment of how employees see your business and their roles, how you go to market, how you engage customers, and how you use technology. That’s where change management comes in.
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Source: IT Strategy