Mihail Strusievici has been building business agility into Colliers International for the past four years — upgrading its tools, platforms and frameworks to deliver IT quickly, a big change for what traditionally had been the slowest part of corporate IT. So when the coronavirus pandemic hit in early spring, and the entire organization had to shift to Microsoft Teams for remote work and adopt new business processes, he wasn’t surprised by his team’s ability to pivot quickly.
“That’s an overnight success that was four years in the making,” says Strusievici, global vice president of IT. “We are capitalizing on good investments and good decisions we made before COVID-19.”
For many companies, business preparation has collided with opportunity brought on by the pandemic. Some CIOs call themselves lucky. Others call it planning for a digital future that happened to become reality in three months rather than three years — validation for years of pushing digital transformation, building business agility, beefing up security, adding collaboration tools and adopting flexible work policies.
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