Hong Kong’s massive pension project grapples with technical glitches
Hong Kong’s eMPF Platform, launched in June 2024 to modernize the city’s $166 billion (HK$1.3 trillion) pension system, has cut administrative fees by 36% but faces growing criticism over technical glitches, including facial recognition failures. Designed for 4.75 million pension holders and 367,000 employers, the digital system grapples with data migration errors, registration delays, and…