Enabling AI with real-time data integration

Deep within nearly every enterprise lies a massive trove of organizational data. An accumulation of transactions, customer information, operational data, and all sorts of other information, it holds a tremendous amount of value. That data, when paired with artificial intelligence (AI) models, can give businesses new insights into the way they make decisions and where…

ServiceNow reimagines platform for agentic AI

ServiceNow is reimagining its platform in the era of agentic AI. At its annual customer and partner event today, the company unwrapped its new ServiceNow AI Platform, intended to help customers streamline business operations. “An agentic era needs a platform that brings AI, data, and workflows together, and that should be an open, connected, enterprise-ready…

Securing BYOD with secure browser and SASE

The “Bring Your Own Device” (BYOD) concept has become increasingly popular with the rise of hybrid work. It provides enhanced flexibility for employees and greater accessibility for work-related applications. However, managing security on disparate and unmanaged devices is an uphill battle. The browser has become the common tool for accessing web and software-as-a-service (SaaS applications)…

Cloud-native technology: The next airline frontier

Today’s airlines are fierce competitors, each trying to outdo the others with faster, more personalized options and services. But unlike other businesses, airlines are starting the race from behind, running on systems that need major revamping. That’s because much of their current technology consists of aging, cobbled-together solutions from disparate and siloed vendors. The obvious…

Johnson Controls replantea su estrategia de TI para la era de la nube nativa y la inteligencia artificial

Durante años, Johnson Controls International construyó su arquitectura digital principalmente de la mano de socios de TI. Vijay Sankaran, recién nombrado director digital y de información, tiene nuevas ambiciones para el fabricante de equipos contra incendios, climatización y seguridad, con la mirada puesta en el desarrollo de capacidades internas para una nueva era. Como director…

Rethinking digital transformation for the agentic AI era

Digital transformation enables growth, creates efficiencies, improves experiences, and develops competitive advantages. A primary objective is evolving business models as technology, data, and AI rapidly change customer expectations and market opportunities. Technological paradigm shifts and disruptive global forces require CIOs to rethink their digital strategies every two years. In 2020, it was the pandemic, 2022…