Digital tools are the lifeblood of today’s enterprises, but the complexity of hybrid cloud architectures, involving thousands of containers, microservices and applications, frustrates operational leaders trying to optimize business outcomes. Many are using a profusion of point siloed tools to manage performance, adding to complexity by making humans the principal integration point. Traditional IT performance monitoring…
IT leaders are stepping into a new era, shifting from reactive problem solving to proactively building the future. According to a report from Canon Europe, IT job roles in 2025 will focus more on strategic innovation, supported by robust partnerships with the different business areas they serve. While the road ahead is exciting, it is…
In today’s rapidly evolving business landscape, the role of the enterprise architect has become more crucial than ever, beyond the usual “bridge between business and IT.” In a world where business, strategy and technology must be tightly interconnected, the enterprise architect must take on multiple personas to address a wide range of concerns. These include…
Alorica, a global leader in customer experience solutions serving Fortune 500 companies, has positioned itself at the forefront of AI innovation in customer service, developing solutions that directly address client needs while elevating agent capabilities. With operations around the world, Alorica leverages AI to transform how businesses connect with their customers. Michael Clifton, who joined…
There’s nothing like a technological paradigm shift to test your organization’s health and ability to absorb change. Just like businesses had to embrace mobility and cloud computing or risk being left behind, they’re now having to find ways to use AI effectively. This time, though, the stakes are even higher. The initial rollout of OpenAI’s…
En Cloud Next 2025, Google anunció varias actualizaciones que podrían ayudar a los directores de sistemas de información (CIO, por sus siglas en inglés) a adoptar y escalar agentes, al tiempo que reducen la complejidad y los costes de integración. El evento se centró en proporcionar a las empresas una plataforma optimizada para la IA…
Los importantes aumentos imprevistos en el gasto en la nube, impulsados en gran medida por un mayor uso, no están llevando a los CIO a replantearse las estrategias de TI más allá de los cambios tácticos en la forma en que intentan controlar los costes en la nube. Según una encuesta del proveedor de plataformas…
CIO는 지난 10여 년간 디지털 전환을 주도하며 기업 내 위상을 크게 높여왔다. 이제는 단순히 IT 전략을 넘어서 비즈니스 자체를 바꾸는 데 기여하는 역할로까지 확장되고 있다. 네트워킹 솔루션 기업 주니퍼 네트웍스(Juniper Networks)에서 이러한 역할을 실현하고 있는 CIO가 바로 샤론 맨델이다. 맨델은 주니퍼가 기존의 스위칭 및 라우팅 제품 중심 구조에서 AI 네트워킹 기업으로 진화하는 과정에서 핵심적인 역할을…
클라우드 사용량이 급격히 늘면서 예상치 못한 지출 증가가 발생하고 있지만, IT 리더들은 비용을 통제하기 위한 전술적 변화 외에는 IT 전략을 근본적으로 바꿔야 할 필요성을 느끼지 않고 있다. 자바 플랫폼 제공업체 아줄(Azul)이 실시한 설문조사에 따르면, IT 리더의 83%가 현재 클라우드에 예상보다 더 많은 비용을 지출하고 있는 것으로 나타났다. 그 중 절반 가까이는 예상 대비 26% 이상을…
Irene Iglesias Álvarez | Anaheim, California (Estados Unidos) Del pit lane al podio gracias a la colaboración y la innovación tecnológica. Eso es lo que la histórica escudería británica Williams Racing debió pensar a la hora de refrendar una alianza con el proveedor de software de productividad Atlassian. Una maniobra con la que, sin lugar…