It’s OK to not love AI. But you should care about how it can help your people
By Bryan Kirschner, Vice President, Strategy at DataStax. In an experiment, generative AI (genAI) outperformed doctors at crafting empathetic patient communications. I recently completed another in which genAI outperformed a journalist at displaying empathy for average Americans. Though I’m not surprised by AI-uber-skeptic Ed Zitron’s criticism of the business of genAI in a blog titled…