How AI dramatically boosts efficiency of B2B order processing

With an aging, shrinking workforce, it’s become harder and harder for B2B organizations to staff their sales teams, even while customers demand faster fulfillment times and access to their suppliers across multiple channels. Teams mired in manual back-end tasks for sales and order processing are significantly handicapped versus competitors who have automated these functions. The…

LLM benchmarking: How to find the right AI model

Today, there is hardly any way around AI. But how do companies decide which large language model (LLM) is right for them? The choice is currently wider than ever, the possibilities seemingly endless. But beneath the glossy surface of advertising promises lurks the crucial question: Which of these technologies really delivers what it promises —…

ServiceNow to acquire Moveworks to strengthen agentic AI and enterprise search

ServiceNow has announced plans to acquire AI firm Moveworks in a $2.85 billion deal, highlighting the growing enterprise shift toward AI-driven automation to enhance IT operations and service management efficiency. “The acquisition will combine ServiceNow’s agentic AI and automation strengths with Moveworks’ front‑end AI assistant and enterprise search technology to unlock new experiences for every…

The CIO is on the verge of burnout

The daily grind of working in an unhealthy workplace can take its toll on many levels, including mental health. The situation is more widespread than you might think: According to a report by Deloitte, approximately one in three people, both in the workforce and in the C-suite, regularly deal with problems of this kind.   The percentage varies depending…