The evolution of IT optimization is AIOps

It could be said that the beginning of the IT optimization movement started with monitoring. The idea behind IT monitoring is that it determines how IT infrastructure and its underlying components perform in real time in order to make data-driven decisions for resource provisioning, IT security, or to evaluate usage trends. But monitoring was just…

10 skills and traits of successful digital leaders

There’s a fine art to being a successful digital leader. While all leaders should possess a good command of business goals and help their organizations maintain a competitive edge, digital leaders must balance that with a deep understanding of ever-changing technologies and the capabilities needed to transform and innovate. Most leaders agree: Even in today’s…

Banco Santander impulsa su digitalización con la experiencia de cliente como palanca

La digitalización ha conquistado terrenos, hace años, inconcebibles. El sector financiero, por ejemplo, altamente regulado, parecía resistirse a la adopción de las últimas novedades tecnológicas que presentaba la industria; sin embargo, en la actualidad, ha demostrado con creces que invertir en innovación no solo ha mejorado su operativa interna al eficientar procesos y abrir nuevas…