In the two years since generative artificial intelligence (genAI) burst onto the global stage and quickly found its way into the strategy playbooks of the world’s largest businesses, we’ve all heard a lot about the technology’s potential. Countless surveys and one-off product demos have touted a future vision where workflows are streamlined, customer interactions are…
Over the past couple of years, AI has infiltrated virtually every aspect of digital infrastructure, with an initial focus on storage and compute servers. Now, as organizations move from proofs of concept to deployment of AI projects, interest is growing in the potential that the AI PC holds. Attendees of recent CIO Roundtables have provided…
IT service and operations teams increasingly benefit from the enrichment of their work systems with modern technology. Artificial intelligence (AI) reduces toil, identifies important information, summarizes information, and makes recommendations, enabling IT organizations to focus their critical skills more effectively. However, the data collected during this work is frequently underutilized or overlooked once its immediate…
Nuevo paso adelante en el objetivo de desplegar el uso de la inteligencia artificial (IA) en la esfera empresarial por parte de Telefónica Tech. La telco ha lanzado al mercado una nueva plataforma bautizada como Telefónica Tech GenAI Platform con el fin de ayudar a las organizaciones a crear asistentes virtuales personalizables capaces de resolver…
The odds of Apollo 11 landing on the moon were shockingly low. Rockets exploded in training, three astronauts were killed in a fire, and Neil Armstrong barely survived a near — fatal test flight. Computer technology was primitive, riddled with glitches, and the mission required 145,000 lines of meticulously handwritten code. Yet, despite these flaws,…
La inteligencia artificial (IA) está preparada para hacerse cargo del recorrido del cliente para una amplia gama de productos en los próximos cinco años. Los CIO que ignoren la tendencia corren el riesgo de perder terreno frente a la competencia, advierten los expertos en IA y marketing. Las recomendaciones de productos basadas en IA ya…
Cada mes de enero, los visionarios opinan sobre lo que será diferente. Igual de importantes, pero normalmente infravaloradas, son las tendencias que se perpetuarán hasta bien entrado el año que viene. He aquí un vistazo a lo que creo que seguirá igual para los líderes de TI en 2025. La sombra de Musk seguirá cerniéndose…
Large language models (LLMs) are good at learning from unstructured data. But a lot of the proprietary value that enterprises hold is locked up inside relational databases, spreadsheets, and other structured file types. Large enterprises have long used knowledge graphs to better understand underlying relationships between data points, but these graphs are difficult to build…
AI is poised to take over the customer journey for a wide range of products in the next five years. CIOs who ignore the trend risk losing major ground to competitors, AI and marketing experts suggest. AI-driven product recommendations are already a common component of customer buying journeys, but AI tools coming soon will act…
Muchos directores de sistemas de la información (CIO, por sus siglas en inglés) esperan importantes subidas de precios en la nube y otros productos y servicios de TI durante 2025, lo que obligará a aquellos con presupuestos estancados a tomar decisiones difíciles sobre el gasto en TI. Los CIO encuestados por Gartner a finales de…