AI is poised to take over the customer journey for a wide range of products in the next five years. CIOs who ignore the trend risk losing major ground to competitors, AI and marketing experts suggest. AI-driven product recommendations are already a common component of customer buying journeys, but AI tools coming soon will act…
Muchos directores de sistemas de la información (CIO, por sus siglas en inglés) esperan importantes subidas de precios en la nube y otros productos y servicios de TI durante 2025, lo que obligará a aquellos con presupuestos estancados a tomar decisiones difíciles sobre el gasto en TI. Los CIO encuestados por Gartner a finales de…
Cloud-based enterprise resource planning solutions are transforming and enhancing business operations. Yet despite the organisational benefits, businesses are slow to modernise IT, citing challenges in integrating legacy systems due to change management and user adoption issues. They also need to overcome complexities in data migration and customisation, on top of high related upfront costs—all while…
SAP is starting the 2025 financial year with a new executive board. The German software company announced that 39-year-old Sebastian Steinhäuser will be promoted to the executive board. In the future, Steinhäuser will head the newly created Strategy & Operations board group and, in this position, will continue to drive the implementation of SAP’s strategy and…
The potential of innovation is exciting given how technology solutions are progressively evolving into an everything-as-a-service due to the advent of the cloud. This is seen clearly in enterprise resource planning (ERP). Of all the different ways of adopting ERP tools, the cloud ERP model goes further by shifting from a total cost of ownership…
Most people know that using an AI companion at work can be an effective productivity tool, helping boost efficiency and outcomes. But what many may not realise is that when used to its full potential, an AI companion can also boost creativity by providing newer perspectives to existing issues. Microsoft 365 Copilot is developed to…
Sobre los hombros de Juan Manuel García Dujo, actual Chief Information Officer (CIO, por sus siglas en inglés) de Cerealto, recae la misión de alinear las TI con los objetivos de negocio. Tras más de una década capitaneando la transformación digital y la ciberseguridad de la compañía de servicios, García Dujo ha logrado forjar un…
Using generative AI tools as part of a productivity suite isn’t just about doing things better and faster. With the right partner, businesses can redefine what is possible, bringing more intelligence and creativity into routine tasks and ultimately enabling them to maximise the benefits by using an AI companion. This is what Wipro aims to…
In a move to establish itself as a global leader in AI-driven government, the government of Abu Dhabi has unveiled its ambitious Abu Dhabi Government Digital Strategy 2025-2027. This transformative plan, developed by the Department of Government Enablement (DGE) in collaboration with various governmental bodies, will see an investment of AED 13 billion over the…
The META region is on the brink of a technological revolution, with governments and businesses accelerating their efforts to embrace AI and GenAI technologies. This transition represents more than just a shift from traditional systems—it marks a significant pivot from experimentation and proof-of-concept to scaled adoption and measurable value. As organizations work to embed AI…