A manager’s story of transforming decision-making and sales with AI-powered BI and analytics

As organizations struggle with the increasing volume, velocity, and complexity of data, having a comprehensive analytics and BI platform offers real solutions that address key challenges, such as data management and governance, predictive and prescriptive analytics, and democratization of insights. Dealing with these challenges requires a holistic approach with a comprehensive analytics platform and a…

“영업 조직 11%만이 혁신과 성공 동시 달성, 이들의 공통점은…”

혁신과 성공이라는 두 마리 토끼를 한 번에 잡기란 쉽지 않다. 조사에 따르면 영업 조직에서 ‘혁신을 실행하면서 상업적인 성공’을 거둔 경우는 11%에 불과했다. 실행 중심의 인사이트와 디자인, 판매자 역할 단순화, 체계적인 적응력에 집중하는 영업 조직이 최고의 영업 조직이 될 가능성이 높았다. 가트너가 2024년 5월부터 6월까지 영업 분야의 리더와 임원을 대상으로 진행한 설문 조사 결과를 발표했다. CSO(Chief…

The AI journey to discovery and achieving IT mastery

What if artificial intelligence (AI) could prevent 1,000 potential outages and improve IT service health and delivery by more than 75%? IT teams would sleep better, but that’s just the start. The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery, can transform how you optimize IT operations (ITOps), change management, and service…

Climate tech opportunities for IT pros

In what can only be labeled as a very encouraging trend, jobs and projects abound for tech professionals wanting to use their skills and expertise to try and make our planet and climate well again. These opportunities fall under the umbrella category of climate technology and involve full-time careers, part-time jobs, and volunteer opportunities. One…

Cómo los CIO resilientes se preparan para el futuro y mitigan los riesgos

Este año surgieron riesgos derivados de la inteligencia artificial, interrupciones catastróficas como el incidente de CrowdStrike y la superación de las fragilidades de la cadena de suministro de software, así como el riesgo de que los ciberataques y la computación cuántica rompan los algoritmos de cifrado más avanzados de la actualidad. En el clima incierto actual, todas las empresas, independientemente de…

How will AI agents be priced? CIOs need to pay attention

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. Since then, several organizations have begun using the technology, and major vendors such as Salesforce and ServiceNow have offered AI agents to customers. Agentic AI focuses on performing…