“El sector digital es, por fin, transversal y transformador de la economía española”

“Por fin el sector digital es transversal y transformador de la economía española”. Con estas palabras ha subrayado María González Veracruz, secretaria de Estado de Digitalización e Inteligencia Artificial, la importancia de las nuevas tecnologías en el presente y futuro de la estrategia del país. La política inauguró este pasado 11 de diciembre la gala…

By 2028, 30% of Fortune 500 companies could use AI-only service channels

As businesses race toward digital transformation, Gartner has forecasted a game-changing shift in customer service strategies for Fortune 500 companies. By 2028, 30% of these enterprises are expected to streamline their service operations through single, AI-enabled channels capable of handling text, image, and sound interactions. This shift will redefine how enterprises handle customer service, moving…

Kazakhstan’s Carpet CCTV: Transforming public safety through innovation

In a world where technology increasingly shapes how cities manage safety and security, Kazakhstan’s Ministry of Internal Affairs is leading the way with its groundbreaking “Carpet CCTV” project. This ambitious initiative has revolutionized public safety by combining a massive surveillance network with advanced analytics and artificial intelligence, creating a system that shifts the focus from…