Ulta Beauty embraces low-code to deliver better CX

About six years ago, Ulta Beauty formed a dedicated innovation team to identify technologies that resonate to improve the customer experience. As the VP of digital innovation, Michelle Pacynski heads up this team and oversees around 40 innovators whose job is to leverage new and emerging tech to come up with fresh and creative value propositions…

Xen Project colocation facility shutdown leaves open source OSSTest facing major disruption

To developers, OSSTest is an essential automated testing and quality checking system for anyone submitting code to the Xen Project’s open-source hypervisor. But all software runs somewhere. In the Xen Project’s case it’s virtual server infrastructure inside in a featureless colocation datacenter just outside Boston.  Unfortunately — extraordinarily even — it seems that this facility…

China makes its bid for global AI governance

As China pushes for dominance in various areas of artificial intelligence, with plans to have mass production of AI-driven humanoid robots by 2025 and leadership in the sector by 2027, the country has published a set of governance guidelines and commitments for AI technology that it hopes will be adopted globally. They include calls for…

Accuracy concerns slow manufacturers’ Gen AI adoption

Manufacturers are implementing generative AI initiatives slower than anticipated due to accuracy concerns, according to a report from Lucidworks. The study surveyed over 2,500 global AI decision-makers and found that 58% of manufacturing leaders plan to increase AI spending in 2024, down from 93% in 2023. Additionally, 44% of manufacturers have concerns about response accuracy,…

Storage: The unsung hero of AI deployments

As enterprises begin to deploy and use AI, many realize they’ll need access to massive computing power and fast networking capabilities, but storage needs may be overlooked. Spinning up a chatbot or adopting an AI assistant aren’t likely to tax most enterprises’ storage capacities, but large AI projects with access to millions of data points…

Seek solutions now to remedy surging cloud costs

The complexity within IT infrastructures is increasing, as is the pressure on IT budgets to use available funds as smartly and efficiently as possible. Effective cost management in the cloud is, therefore, becoming increasingly important. Yet many companies still find it difficult to keep an eye on the costs of their cloud deployment and to…

How top IT leaders create first-mover advantage

In a business environment defined by volatility, uncertainty, complexity, and ambiguity (VUCA), the most successful CIOs are more than technology leaders; they’re “chief intentional officers.” These CIOs have the vision, steadiness, and laser-sharp focus to navigate both the promise and the risks of disruptive technologies, positioning their teams and their organizations to gain and sustain…