IBM has successfully overturned a $1.6 billion ruling that it improperly replaced mainframe software from rival BMC at AT&T. A US Appeal Court this week overruled a lower court’s judgement in deciding that “BMC lost out to IBM fair and square.” AT&T “independently decided” to displace BMC software from its mainframe environment, the three-judge appeal…
IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previously, the digital catalog was available in just five countries. This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and…
United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA, which was initiated last July and went into beta testing in October, leverages publicly available large language models (LLMs) to automate the handling of some customer issues,…
The agile methodology, which facilitates collaboration between stakeholders, teams, and customers during software development, is fast gaining prominence in today’s enterprises. The methodology, which is also used beyond software development at some businesses, is at the center of several frameworks such as Scrum, Lean, Kanban, and Scaled Agile Framework (SAFe). What is Scrum? Scrum is a key variant…
Why your business needs a cloud-based print management solution If your business isn’t using a cloud-based print management solution, you’re missing out on a range of efficiency, environmental and security benefits. There are a number of factors driving the move to cloud-based services, from budget considerations to the scalability and security. But there are different…