CIOs confront generative AI’s workplace X factor

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI. Although…

Mastering the art of motivation

Good CIOs don’t get things done. They build an IT organization that gets things done. This starts with the dreaded organizational chart, but only because the org chart is the manager’s tool for documenting what responsibilities have been delegated and to whom. In an effective organization, it should go without saying, everyone knows who’s responsible…