By year-end, users of a couple of SAP applications should have the option to ask generative AI copilot, Joule, to help with their work — and the company plans to roll the feature out across all its applications one by one in the years to come. Clicking on a dedicated button in compatible SAP applications…
We’ve all seen the insurance commercials: Mayhem is everywhere. When it strikes in the consumer world of insurance, you want the right people on your side and the right plan to navigate a way forward. The same can be said about IT. When a system begins to break down, the most important thing is ending…
No matter what your newsfeed may be, it’s likely peppered with articles about the wonders of artificial intelligence. And rightly so. But even as we remember 2023 as the year when generative AI went ballistic, AI and its ML (machine learning) sidekick have been quietly evolving over several years to yield eye-opening insights and problem-solving…
Depending upon which research report you read, we have a shortage of somewhere around 3.4 million or 3.5 million individuals worldwide2. But we are not the only industry with a talent gap. The medical industry, for example, is facing a shortage of more than 10 million physicians worldwide3. The skills shortage creates challenges, of course.…
If you want to look into the future, sometimes you have to be able to predict it. Swiss energy services company IWB has a vision of a world with a fully renewable, climate-friendly energy supply. Not long ago, though, that goal seemed difficult to conceptualize. For many years, IWB’s distribution grid supplied customers with electricity exclusively…
There comes a time in every IT leader’s life when a key decision must be made: whether to follow an established rule or, as a matter of necessity, break precedent and embark on an alternate course. Management rules typically exist to enable faultless decision-making, set a foundation for consistent operation, and provide protection from risk,…
Companies are now recognizing the work ahead of them to get their data, people, and processes ready to capitalize on gen AI’s potential. In fact, insights from a recent Accenture survey found that nearly all (99%) executives said they plan to amplify their investments in the technology. So leaders will need to radically re-think how work gets…
In his dissertation at Stanford in 1976, smartphone pioneer and founder and CEO of General Magic Marc Porat correctly prophesied that the future would be defined by “information machines, information workers, and information companies.” Today, there is general consensus that we live in an “Information Society” and work in an “Information Economy.” What is surprising…
Some moments in life are indelibly etched in our memory. I will never forget one evening several years ago. In fact, I can point to the chair where I sat when it happened. My wife, three children, and I were eating dinner together. Suddenly, an idea sparked in my brain. I grabbed a pencil and…
Digital transformation has become an essential part of business success. Yet, organizations still struggle with getting it right. According to TEKsystems’ 2023 State of Digital Transformation, 41% of organizations’ digital transformation (DX) initiatives have failed to achieve their desired outcomes. Another study, the 2023 State of the Intelligent Information Management Industry, turned up similar numbers,…