The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. Physical retail and ecommerce are increasingly blending together –…
After graduating from Universidad Politécnica de Puerto Rico with a degree in computer engineering, Alberto Lugo knew he wanted to be an entrepreneur, and he knew that he wanted to build his company on the island. A college internship in Puerto Rico with Microsoft gave him the spark of an idea, and after working for…
Salesforce is adding new features to its Commerce Cloud that will help organizations embed digital commerce capabilities into sales, service, or marketing processes to drive more revenue, the company said on Tuesday. The Commerce Cloud is a product suite aimed at helping organizations create unified buying experiences for their customers across channels, including mobile, social,…
CIOs are burdened with far too many responsibilities for a single individual to competently or productively handle on their own. That’s why it’s important to know how to efficiently delegate tasks to carefully selected team members. Unfortunately, many CIOs are reluctant to assign any important task to a subordinate, believing that the job may not…
When it comes to harvesting full value from the rich set of technologies available to every organization, communications skills are probably not on every IT leader’s short list of essential capabilities. Technical skills, for sure. Integration? No doubt. But full spectrum communication skills — that is, oral, written, and digital/social — are almost as essential,…