“Data is the new oil,” said British mathematician and data scientist Clive Humby in 2006. It’s certainly a valuable and coveted resource, but you need to be able to access and use it for it to be valuable. Now that we’ve covered the importance of data sovereignty, as well as security, privacy, and compliance, let’s…
ServiceNow is making generative AI accessible from more areas of its low-code development platform, putting it front and center in the chatbots enterprises are starting to use to interact with their ServiceNow applications. But as software vendors like ServiceNow, Salesforce, or SAP offer new ways to take advantage of generative AI capabilities, such as summarizing…
IT consulting and services giant Accenture announced today that it would spend $3 billion on assets, startups, talent and partnerships aimed at staking out a leading position in the fields of generative and predictive AI. Beyond the raw investment of money, Accenture said that its data and AI practice will double in size, from 40,000…
Information is at the core of every business’s digital transformation. Managing it has gotten more and more challenging due to growing volumes of content, and the disparate and complex tools and systems. Intelligent information management is critical to the success of digital transformation initiatives like online ordering, omnichannel customer experience, remote work, and compliance mandates.…
A recent MarketsandMarkets study expects the global Intelligent Document Processing (IDP) market to grow at a compound annual gross increased rate (CAGR) of 37.5% from 2022 to 2027. This growth is being driven by the pressing need for organizations to process large volumes of semi-structured and unstructured documents, store them and access them securely, and…
Salesforce’s new AI Cloud has left many baffled over what it’s all about — how it is different from the competition, what’s new in the offering, and whether one should consider subscribing. Analysts predict there could only be a few takers for the pricey new offering. The Salesforce AI Cloud combines the company’s previously announced…
The pace of innovation is relentless. CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. Once wild and seemingly impossible notions such as large language models, machine learning,…
As chief digital officer of Kotak Mahindra Bank, Deepak Sharma has been instrumental in driving the bank’s digital transformation, future-ready initiatives, and business model innovation strategies. Leading from the front, Sharma has implemented various innovative technology projects such as WhatsApp Banking, 811, conversational banking bot, and open and connected banking. In a wide-ranging interview with…
Bringing in consultants to understand organizational dysfunction and make plans to remedy it can be a smart CIO move. But sometimes the consultants end up choosing sides. When that happens your consulting investments end up compounding the felony. To understand how it happens and how to prevent it, see if you can find the common…