As consumers embrace ecommerce, digital banking, and online payment applications, the risk of fraud and other financial crimes has increased dramatically. Every new portal and mobile app expand the attack surface and give hackers new opportunities to exploit vulnerabilities. The stakes for financial organizations are growing as well. In 2021, U.S. fraud losses amounted to…
Digital transformation has always been a continuous journey, one that should become an organizational core competency, with the introduction of digital services an ongoing imperative to evolve the business and stave off disruption. While this may remain the case, subtleties are emerging about how digital transformation should be thought of, impacting how it should be…
Chris Richner signed on as CIO of Norco Industries with a clear mission: To guide the US-based manufacturer through wholesale digital transformation. “I was brought on board to be a change agent,” says Richner, who is now 18 months into the job. “The first order of business was to get my infrastructure shored up, because…
Generative AI (GenAI) is taking the world by storm. During my career, I’ve seen many technologies disrupt the status quo, but none with the speed and magnitude of GenAI. Yet, we’ve only just begun to scratch the surface of what is possible. Now, GenAI is emerging from the consumer realm and moving into the enterprise…
A record number of participants turned out for a discussion group with one of our speakers, Tom Kouloupolous, futurist and chairman and founder of Delphi Group, during our April virtual summit, CIO’s Future of Cloud and Data. Nearly all of the almost 300 viewers of his virtual session on “Living in the Cloud” jumped onto…
The room was abuzz. People were standing, talking intensely, mingling, and meeting new people. This was our first in-person conference in 2023, and it was going exactly as planned: Participants were engaged and networking. In all of our surveys, networking is always one of the top two reasons attendees come to our events (the other…
As IT organizations attempt wide-scale cloud adoption, the importance of common best practices across applications and products is growing, sparking an exciting new conversation about platform teams and related disciplines like platform engineering. The problem statement driving the investment in platform teams is clear: developing, operating, and optimizing a modern application is becoming too complex…
Faced with a long-running shortage of experienced professional developers, enterprise IT leaders have been exploring fresh ways of unlocking software development talent by training up non-IT staff and deploying tools that enable even business users to build or customize applications to suit their needs. A broad spectrum of tools has arisen to facilitate software development…
While there’s an open letter calling for all AI labs to immediately pause training of AI systems more powerful than GPT-4 for six months, the reality is the genie is already out of the bottle. Here are ways to get a better grasp of what these systems are capable of, and utilize them to construct…
As discussed at IDC CIO Summit in Dubai, hiring and retaining talented profiles in technology has never been easy, but as the world of work continues to evolve and organizations shift to hybrid work models, new challenges and opportunities present themselves. How can technology leaders leverage these shifts to enhance online and virtual experiences and…