Data velocity – how quickly data is generated and moved – is the key to achieving any number of business outcomes. But it’s especially important in customer experience, according to IDC’s Marci Maddox, Research Vice President Digital Experience Strategies, and Aly Pinder, Research Vice President Aftermarket Services Strategies. “We’re finding that the customer experience is…
Technology innovation is happening at breakneck speed, creating new opportunities and threats for companies of all sizes and industries. At the same time, ever-evolving macroeconomic conditions are pressuring leaders to drive business outcomes against tighter margins. While today’s business climate certainly feels like a test for the survival of the fittest, your goal should not…
As of late, debate has rekindled around cloud repatriation and whether it is a real phenomenon or just a myth. Much of the confusion may stem from lack of agreement on the term itself: many envision repatriation as an organization completely shifting from a public cloud provider back to on-premises infrastructure, but this is seldom…
From quality control to revenue growth and workplace safety, digital transformation strengthens almost every aspect of the business. Those who fail to keep up with the pace of digital technology run serious risks of falling behind. To fully leverage digital transformation, businesses today are turning to edge computing. Edge computing allows you to process data at the…
Continuing with current cloud adoption plans is a risky strategy because the challenges of managing and securing sensitive data are growing. Businesses cannot afford to maintain this status quo amid rising sovereignty concerns. Some 90% of organisations in Europe and 88% in the Middle East, Turkey, and Africa (META) now use cloud technology, which is…
Simply put, and despite claims customers may hear and/or see in this infant market, the reality is that there is no one-size-fits-all definition to “data sovereignty”, and the true source of the definition to “data sovereignty” as applicable to any workload being contemplated is the legal, policy or guidelines applicable to that data that are…
Data about who owes how much to whom is at the core of any bank’s business. At Bank of New York Mellon, that focus on data shows up in the org chart too. Chief Data Officer Eric Hirschhorn reports directly to the bank’s CIO and head of engineering, Bridget Engle, who also oversees CIOs for each…
Skandia consists of several different companies, of which insurance and banking are the two largest. The insurance business has old roots: the pension company was started as early as 1855, while the bank only started in 1994, yet it was first as a purely telephone bank. In light of this, the technical basis on which each…
More countries are adopting laws designed to protect the privacy of citizens and local entities by defining how data can be securely collected, stored, and used. Many organisations are re-evaluating how to comply with the changing geo-political landscape and privacy/security regulations, which requires defining some relevant concepts: Digital sovereignty – the ability to have full control…
Amazon’s cloud computing division, AWS, is shifting its focus towards large language models (LLMs) and generative AI-based offerings as it continues to see a downward spiral in overall revenue growth. Amazon Web Services (AWS) posted a 16% year-on-year growth for the first quarter of fiscal year 2023 on the back of a revenue of $21.4…