It is no longer a point of discussion that any organization’s success depends on its relationships with its customers and employees. Especially as economies mature towards becoming a service industry, a relentless focus on and alignment between customer experience (CX) and employee experience (EX) is critical to an organization’s success. Companies that spend time ensuring…
Open standards are a critical consideration when evaluating data security platforms. Why should you care? A data security platform is an enterprise solution that will likely span your entire data ecosystem, touching and requiring integration with many different systems, unlike standalone or point solutions. When dealing with enterprise systems, standards matter. What critical component of…
As organizations of all stripes continue their migration to the cloud, they are coming face to face with sometimes perplexing cost issues, forcing them to think hard about how best to optimize workloads, what to migrate, and who exactly is responsible for what. It’s an issue that’s coming to the fore with the steady migration…
The government of Singapore recognizes that Persons with Disabilities (PWDs) have historically suffered from substantially reduced prospects of securing and retaining employment and is actively encouraging employers to look for ways to utilize this very capable but often overlooked group. Silver Spring Pathfinder (SSP) is championing change on this front, seeing the strengths and skills that PWDs…
Bill Moses, Chief Digital Officer at Te Kawa Mataaho/Public Service Commission, on the organisation’s ‘spirit of service’, keeping up to date on emerging trends, why digital leaders don’t need to come from technology backgrounds, and the growth in ‘wiggly line’ career paths. Watch the episode: #id63da80eb2b798 .jw-wrapper::before { content: “Bill Moses” !important; } CIO Leadership…
The next generation of successful organisations will be the ones that embrace the potential of digital transformation, or so it has been said with increasing frequency in the last decade. But is the term as useful in understanding the future of organisations as its advocates claim? While some see digital transformation as a trend that…
Michael Edmunds needed top-notch consulting expertise, and he needed it fast. But getting strategy guidance for his startup from one of the big consultancies would be prohibitively expensive and time-consuming. Edmunds is senior vice president for global operations and quality at Witricity, which is developing magnetic resonance electrical charging technology for automobiles, industrial vehicles, and…