Kirk Ball, Chief Information Officer/Chief Technology Officer, Giant Eagle, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss grocery retail innovations, digital customer strategies, sourcing global talent, augmented reality and more. Watch this video: #id63bf1922a0af3 .jw-wrapper::before { content: “Kirk Ball” !important; } Listen…
Innovation is crucial to the continuing success of any business, especially well-established enterprises. New products and ideas are tested every day, just as new opportunities are ignored. Blockbuster thought going digital would be too expensive. Blackberry failed to adapt to the changing smartphone market. Toys R Us sued Amazon versus using them to build an…
A CIO has to understand the focus of the overall business, of course, but there are usually many segments or different dimensions to consider. In Martin Bernier’s case, as CIO of the University of Ottawa, managing the hyper-dynamic environment of 50,000 students, faculties and research groups is a discipline that requires both a holistic and…
Welcome to 2023. As the new year arrives, CIOs are facing a challenging to-do list as they strive to maximize IT productivity and efficiency in increasingly unpredictable times. As technology projects, budgets, and staffing grew over the past few years, the focus was on speed to market to maximize opportunity, says Troy Gibson, CIO services…
Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. Headquartered in Adelaide, it operates 13 brands and experiences spanning the country. The company’s overall strategy is to “have a customer experience that’s second-to-none — from the moment they first engage with the company to plan their experience, to when they return…
January Applications launch for the 2023 Next CIO cohort on Friday 20th January. The award recognises and celebrates the best rising stars across the IT Sector in the UK. Through interviews at CIO UK, awards, and mentoring opportunities, Next CIO will help aspiring IT leaders develop their careers, build their networks, and improve their skill sets. March…