Andy Callow was appointed CDIO at the University Hospitals of Northamptonshire in December 2020, and has spent the last three years unifying the Kettering and Northampton hospitals through one digital strategy, taking strides to adopt cloud, build an RPA Centre of Excellence, and roll-out AI proof-of-concepts. Then the call came that CEO Simon Weldon was…
Enterprise technology leaders are actively partnering with startups to help make their organizations more innovative and agile. Co-creating with startups can help kickstart innovation, provide CIOs with access to hard-to-find skills in emerging technologies, and round out digital transformational strategies. Their unique focus and approaches to innovation can make startups a highly advantageous partner in…
Lately glazing up in a clear night sky and identifying different star constellations (in these days with the support of a mobile app – of course!) I got unswervingly reminded that everything is related to and interconnected with each other. Stars, together with planets and asteroids, form the solar system we live in, which constitutes…
Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion, growing by 18% a year. That may sound like retail leaders are all…
The modern hybrid workforce is composed of employees working in a variety of settings, from home, on the road, in the office, and just about everywhere in between. The help desk teams who support these dispersed employees are often in mixed working environments themselves and require enhanced contact center software with robust features to adequately…
It’s clear that in the last few years, the global pandemic has created unique circumstances for business and IT leaders at small- and medium-sized businesses (SMBs). Yet a relentless focus on customers can help build resilience and success. In this 3rd episode of our 5-episode podcast, Essential Connections: The Business Owner’s Guide to Growth…
By Patrick McFadin, DataStax When the gap between enterprise software development and IT operations was bridged 15 or so years ago, building enterprise apps underwent a radical change. DevOps blew away manual and slow processes, and adopted the idea of infrastructure as code. This was a change that upped the ability to scale quickly and…
It’s hard to imagine where today’s businesses would be without conversational AI. This technology, which powers both chatbots and conversational IVR systems, proved essential for navigating a changing service economy through a global pandemic. Even before COVID-19, Gartner predicted that 70% of white-collar workers would interact with conversational AI platforms every day by 2022. The…
SkyCity Entertainment Group Chief Information Officer Glen McLatchie on his career-defining moments, the importance of mentoring and professional development, and the transformation plans ahead for the casino and hotel group after a challenging few years. Watch this episode: #id637cf299511b1 .jw-wrapper::before { content: “Glen McLatchie” !important; } CIO, CIO Leadership Live Read More from This…
Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. As with just about everything in IT, a data strategy must evolve over time to keep pace with evolving technologies, customers, markets, business needs and practices, regulations, and a…