Ty Tastepe, CIO at Cedar Fair Entertainment, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss digitizing guest experiences, data-driven pricing decisions, innovation partnerships and more. Watch this episode: #id6387cca5213b1 .jw-wrapper::before { content: “IDG” !important; } Listen to this episode: CIO, CIO Leadership…
Companies today face disruptions and business risks the likes of which haven’t been seen in decades. The enterprises that ultimately succeed are the ones that have built up resilience. To be truly resilient, an organization must be able to continuously gather data from diverse sources, correlate it, draw accurate conclusions, and in near-real time trigger…
Global PC manufacturer Lenovo has upward of 70,000 employees worldwide, delivering round-the-clock IT services, and Arthur Hu, the company’s SVP and global CIO—and as of April 2022, also the Services & Solutions Group CTO—is in a constant state of getting the most out of related teams, management and himself to cement partnerships, and achieve optimum…
As a service organization, Save the Children wants to know the impact of its programs. And the information it needs to gather to make that judgment differs from data typically collected by reporting software, says Sarah Angel-Johnson, the UK-based NGO’s CIO and vice president of business and technology solutions. Using traditional measures, around project outputs,…
Seemingly since the beginning of time, CIOs have been working to change their IT organizations from “order takers” into “business partners.” They have established business relationship management functions, developed “we are the business” rallying cries, and built leadership development programs emphasizing influence, courage, and business acumen. These efforts have had a positive impact, but an…
Amazon Web Services (AWS) is making a foray into supply chain management with the release of a machine-learning powered cloud application designed to help large enterprises, which often use multiple ERP systems, get a unified view of suppliers, inventory, logistics and other supply-chain related components. The launch of the application, dubbed AWS Supply Chain, comes…
By Milan Shetti, CEO Rocket Software If we’ve learned anything over the last few years facing a global pandemic, stalled supply chains, rising inflation, and sinking economies, it’s that change is the new normal in today’s markets. In response, organizations have invested heavily in digital transformation. IDC forecasts that global spending on digital transformation will…
Most everyone agrees: Before the pandemic, creating a company culture and encouraging people’s connection with their colleagues was simpler – many SMBs had a shared office where employees could gather, work, and collaborate. Today, things are dramatically different – and HR and IT leaders must shift their strategies in kind. In this 4th episode of…
By Vadim Lander, Identity Security CTO & Distinguished Engineer Even before the era of digital transformation, a central pillar of enterprise security was Identity Security, which focuses on access to digital information or services based on the authenticated identity of an individual. But in this emerging era of multi-cloud, where organizations can no longer depend…
In a bid to help enterprises offer better customer service and experience, Amazon Web Services (AWS) on Tuesday, at its annual re:Invent conference, said that it was adding new machine learning capabilities to its cloud-based contact center service, Amazon Connect. AWS launched Amazon Connect in 2017 in an effort to offer a low-cost, high-value alternative to…