By: Phil Mottram, Executive Vice President and General Manager of HPE’s Intelligent Edge business. Anyone who knows me knows that I like exercise and in particular triathlons. I am pretty much in last place in every triathlon I have completed, but to me that doesn’t really matter, it’s all about “me” proving to “me” that…
In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. The extended service will be called the Contact Center AI (CCAI) Platform and is scheduled for…
Google’s parent Alphabet has spun out a new company, Sandbox AQ, offering enterprises artificial intelligence and quantum computing software as a service. The company is starting life with two major research objectives. The first is the creation of post-quantum cryptosystems and related privacy-enhancing technologies, in an attempt to keep data secure should quantum computing develop…
Most organizations have come to understand the importance of being data-driven. To compete in a digital economy, it’s essential to base decisions and actions on accurate data, both real-time and historical. Data about customers, supply chains, the economy, market trends, and competitors must be aggregated and cross-correlated from myriad sources. But the sheer volume of…
Despite national conversations about a lack of women in tech, women remain largely underrepresented in STEM roles, according to a study by the National Science Foundation. And the pipeline doesn’t suggest a near-term correction, as only 19% of computer science degrees were awarded to women in 2016, down from 27% in 1997. Women also typically…
Long touted, private 5G networking holds significant promise for the enterprise, with a very specific caveat: Few enterprises have the IT wherewithal in-house to vet it. Live entertainment service provider Clair Global, which hosts music festivals such as Coachella, BottleRock, and Soundstorm, is one entity exploring the potential of 5G, kicking the tires of Cisco’s…
It’s been years since developers found that Nvidia’s main product, the GPU, was useful not just for rendering video games but also for high-performance computing of the kind used in 3D modeling, weather forecasting, or the training of AI models—and it’s on enterprise applications such as those that CEO Jensen Huang will focus his attention…
Delays are common in project management, regardless of what sector you’re working in. But once a project has fallen behind, what can you do as a project manager to get your wayward project back on track? It’s often easier said than done, but it’s important not to panic; calm heads always prevail, as they say.…
Ralph Loura, Senior Vice President IT, CIO at Lumentum, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss sustainable IT, global supply challenges, crowd-sourcing IT innovation, simplifying through AI/ML, rethinking IT budgeting and more. Watch this episode: Listen to this episode: Read…
Among the relationships that technology teams have with other business departments, the potential for improved IT-finance collaboration is quite possibly the most under-explored. It’s especially poignant when we consider the extent to which financial data can steer business strategy for the better. Take, for example, the ubiquitous and unassuming concept of free shipping in ecommerce.…