Over the years, Steve Rubinow noticed how many of the hard-won lessons he learned as an influential global CIO at financial giants such as the New York Stock Exchange or Thomson Reuters were just as applicable at smaller firms and startups in other industries, too. So, this CIO Hall of Famer started writing down what…
By Chad Smykay Companies have access to more data than ever before – but it doesn’t mean everyone in an organization trusts the reliability of that data and resulting analytics. A company may be filled with data engineers and analysts with tremendous individual virtuosity when it comes to dissecting and utilizing data, but that doesn’t…
By Sunil James Cloud computing software and services universally use open-source software (OSS) such as Linux, Apache, MySQL, PHP, and Python. But while Linux has long included security capabilities, as did SNORT (a computer-based network intrusion detection system software), other OSS have seemingly had less impact on security—until now. Today, we see significant changes happening.…
By Jimmy Bates With more options than ever before, customers will not stand for being treated in a generic, impersonal manner by a business. Today’s customers want their problems solved quickly and efficiently using the information they have provided. If a customer has entered an order and a business acts like they don’t know about…