Daily Archives: September 20, 2021

10 key skills for a successful cloud strategy

More than a decade into cloud adoption, CIOs still report that a lack of the latest needed skills has slowed or stymied their cloud strategies. One recent report, for example, found that the lack of in-house skills was a top inhibitor of cloud programs, coming in at No. 3 just behind cost and security concerns.…

ServiceNow ‘Rome’ emphasizes employee experience

For years ServiceNow has been viewed predominantly as an IT service management (ITSM) vendor. Under CEO Bill McDermott, however, that strategy has shifted, and the company is evolving its Now platform to increasingly underpin processes in other areas of the enterprise. Central to this shift is Now’s emphasis on workflows. “At [Now’s] core, there is…