The move to value-based care was already in full swing when the COVID-19 pandemic interrupted. But the health system’s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care. Value-based care puts a premium on using approaches that get care to…
During the coronavirus pandemic, CIOs gained political capital by fortifying business operations and digitizing services in accordance with social distancing decrees. From accelerated migrations to new collaboration tools to implementing contactless services, IT leaders reprioritized roadmaps to empower employees and serve customers. Now comes the hard part: building on that newfound clout as the pandemic…
As the coronavirus swept through Washington state earlier this year, Providence quickly had to enable thousands of staff to work remotely, a tall task for an organization that traditionally provided access to privileged information from desktops. The healthcare system, which employs 120,000 caregivers across 51 hospitals and more than 1,000 clinics on the West Coast,…