There’s no other season quite like tax season, the period between January and the mid-April deadline in which millions of Americans file financial documents related to their income. Citizens who are due financial returns tend file early, while those owing money tend to file at the 11th hour. That sharp, seasonal spike in traffic is…
As we enter the seventh month of the COVID-19 crisis in Australia, businesses are continuing to manage through the tough rules impacting the economy with so much uncertainty hanging over their heads. While the economy and business environment have made some structural shifts in the way organisations operate, what will be the new reality moving…
Microsoft previewed Project Cortex, a suite of cloud-based AI-powered services designed to understand content and help users automate processes with it, at its Ignite developer conference in Orlando last year. The first of those services to go on sale, SharePoint Syntex, will be revealed at this year’s Ignite, a virtual event taking place in your…
No IT leadership job is quite like leading IT at a major university, which must accommodate the technology needs of thousands of new students each fall. The cornonavirus pandemic has compounded the challenges for this fall semester, as collegiate IT departments must support students who elect to attend classes physically and those who choose to…
Even prior to the pandemic, improving customer experience was becoming a major priority for IT. COVID-19 and the resulting shift in business models have only accelerated that strategic directive. Delivering a positive customer experience is even more important now, as businesses prepare for a post-pandemic world that will still involve lots of home-based workers, rising…
A survey of people of color shows a mix of good and bad news on racial inequality, and a disturbing lower concern within Silicon Valley and by executives compared to IT at large.
Read More from This Article: The state of ethnic minorities in U.S. tech: 2020
Source: News
Enterprises worldwide spent a record $34.6 billion on cloud services in 2020’s second quarter, up roughly 11 percent from the previous quarter and 30 percent from the same period last year, according to research firm Canalys. What isn’t known is how much of that money was wasted due to poor planning, faulty execution, inadequate oversight…
DreamWorks Animation is in many ways a manufacturer of digital data. The films it produces comprise multiple terabytes of data, created by teams of artists working together with sophisticated digital animation tools in a complex data pipeline. When the COVID-19 pandemic hit and that animation factory floor had to close, DreamWorks production was able to…
Changes in how you can get certified for your expertise with Microsoft technologies prepare IT professionals for the cloud future but may not match their current skills and needs. The way Microsoft certifications work is changing completely. Instead of earning credentials that cover specific products, IT pros must now prove they have the skills needed…
It’s become the holy grail of tech, improving the customer experience. In this episode, we hear from respected authorities at the coalface of this important, fast growing area of tech, including Steven Bonnici, chief information officer, international markets at Ford, who shares how he’s leading a team harnessing AI and other technologies to better understand customer wants…