Daily Archives: May 19, 2020

Fitting ITSM into a devops world

IT service management (ITSM) has been around for a long time. While ITSM and ITIL have been updated over the years, how do they stack up against Gen Z approaches like devops?
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5 tips for running a successful virtual meeting

Running a virtual meeting requires a different approach than in-person meetings. You need to figure out how to moderate the discussion, make sure everyone has a voice and feels heard and ensure all your employees are properly equipped to participate. But virtual meetings don’t have to be stressful — in fact, taking your meetings virtually…

7 sure-fire ways to sour the business on analytics

Data analytics is one of the most powerful resources enterprises have at their disposal. But the value of analytics can diminish significantly if the tools and process in use are not friendly and broadly available to the business users who need them. Afterall, these are the people who will be leveraging the data to gain…