Over the past few years, IT has been asked to take a more active role in partnering with the business to help enable business objectives. For most, a strong IT and business partnership is paying dividends, resulting in digital solutions that directly impact product or service delivery, improve operational efficiencies, or improve the overall customer…
To make decisions more quickly and accurately, enterprises are increasingly turning to machine learning, arguably today’s most practical application of AI. Machine learning systems apply algorithms to data to glean insights into that data without explicit programming: It’s about using data to answer questions. As such, companies are applying machine learning to a wide array…
A core element of Rite Aid’s digital strategy is the “store of the future” where you, as a Rite Aid customer, will enjoy an experience designed to improve your mind, body, and spirit. You will talk with a pharmacist, who is no longer in the backroom counting pills, but is now in the front of…
Editor’s note: This article is the second in a three-part series to help IT leaders who depend on partners and suppliers in India and other offshore locations for core IT services to better understand the impact of COVID-19 in India, on offshore IT service relationships, and what actions can be taken to protect and support…