The COVID-19 pandemic has been a double whammy for Jack O’Hara, CIO of Springfield Clinic. O’Hara was still adjusting to being a brand-new CIO in a new state, when he had to mobilize a team to rapidly deploy telemedicine in a rural community. He did the latter in a span of three weeks. “We had…
Workers entering IT have traditionally paid their dues by spending a year (or three) doing grunt work: manning customer service lines, resolving support tickets, provisioning hardware and performing manual data entry, among other tasks. But as automation takes over many of these menial IT tasks, CIOs and IT workers are having to rethink the traditional…
Before the coronavirus hit, consumer expectations were already changing and creating challenges in the retail industry. And CIOs, who historically had little to do with developing new customer experiences, were increasingly being tasked with driving innovation. To deliver Amazon-like here-and-now products and services and build brand loyalty, they are turning to artificial intelligence (AI) to…
We look at three of the most popular tools for keeping projects on track — each takes a slightly different approach and will appeal to different types of users.
Read More from This Article: Comparing 3 top project management tools: Trello vs. Monday vs. Asana
Source: News
Technology is constantly evolving and so, too, are the developer skills employers look for to make the most of what is emerging and what is solidifying its place in the enterprise. As companies dive deeper into digital transformations and pivot to data-driven cultures, tech disciplines such as AI, machine learning, internet of things (IoT) and…
Coronavirus (COVID-19) has swiftly exposed the vulnerability of supply chains. For most IT organizations, that fragile ecosystem includes providers of critical IT services. Service problems were already emerging as an issue for outsourcing customers surveyed by Everest Group prior to India’s shutdown. As of April 1, 14 percent of respondents were reporting major business disruptions…
Jesse Carrillo, SVP and CIO at Hines, joins Maryfran Johnson for this CIO Leadership Live interview. Watch as they discuss IT leadership during the coronavirus outbreak, the impact on Hines’ business and Carrillo’s plan for going forward in the months ahead. To read this article in full, please click here Read More from This…
When you can order your pet food online, why get in the car and go to the store? For PetSmart, a $9 billion retail business with over 1,650 stores, the answer lies in its services business, which offers grooming, day-care, training, and veterinary care. “There really isn’t a way to digitally groom your pet,” says…
Now that CIOs have completed step 1 of their ad-hoc coronavirus crises playbook — hammering out remote work and business continuity strategies — many are evaluating step 2: cost containment, ranging from right-sizing instances of cloud software and renegotiating SaaS contracts to eliminating excess applications and shuttering legacy servers and other hardware. Such are the…
As the coronavirus pandemic continues to impact enterprises worldwide, some CIOs feel relieved that they elected to give their workplaces digital makeovers. Waters Corp. CIO Brook Colangelo is one of them. Colangelo migrated the maker of pharmaceutical equipment to cloud productivity and collaboration software before the pandemic hit. The move away from on-premises solutions has…