SAP remained profitable in the first quarter, with the COVID-19 pandemic only beginning to hit cloud bookings and software license sales in the last two weeks of March, executives said in a call to discuss its first-quarter earnings on Tuesday. The company expects the second quarter to be rougher, with the economy gradually improving in…
In the wake of shelter-in-place mandates around the world, non-essential brick-and-mortar retailers are forced to shut their doors until social distancing measures ease. As a result, e-commerce demand is soaring. According to a new “Global Shopping Index” report published by Salesforce, the number of unique digital shoppers rose 40% year-over-year (YoY). Digital shoppers drove 20%…
Organizations steeped in text documents have an ally in their quest to streamline business processes. Natural language processing, a branch of AI focused on communication, is helping companies such as Accenture surface high-value information and cut costs by bringing text-based, unstructured communications into the machine learning age. With more than a million contracts in…
As organizations around the world are adjusting to working from home, leaders want to know how they can look after their teams. Ultimately the goal is to get to full productivity as soon as possible but that isn’t likely to happen without a plan. My team has been operating 100% virtually for 15+ years. I’ll…
There’s a disconnect between IT priorities and spending — one that could jeopardize your organization’s long-term prospects. Digital transformation and innovation remain top priorities for CIOs, with the 2020 IT Trends Study from the Society for Information Management (SIM) finding digital transformation and innovation ranked No. 4 and No. 9 respectively among the most important…