A single source of truth for customer data and a voice assistant for the enterprise were among the novelties Salesforce.com CEO Marc Benioff unveiled at the company’s Dreamforce 2019 conference in San Francisco this week. The goal of Customer 360 Truth is to link all the data a business holds on a customer with a…
Internships create a talent pipeline for full-time employees, build awareness of your company among job seekers, and bring in skilled talent with no long-term commitment. But a strong internship program can do much more than that, as tales travel the tech rumor mill of interns who have invented valuable products, created new businesses, and made…
Hewlett-Packard Enterprise is aiming to consolidate its legacy ERP systems on SAP’s S/4HANA in under three years, a task that Senior Vice President and CIO Archana Deskus reckons would take another company four or five. Of course, it helps that HPE is an IT services business and sells high-powered servers optimized to run S/4HANA, but…
Episode 35: Richard Wiedenbeck, CIO of Ameritas, and host Maryfran Johnson sit down to discuss fintech disruption, the Age of the Customer, enabling the digital business and more.
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Tableau Software showed off new additions to its analytics software at its annual customer conference in Las Vegas last week. Much of the news revolved around making its software easier to use, from using AI to recommend what data to watch, to teaching whole companies to make better use of their data. [ Learn the…
As one of the largest providers of human capital management (HCM) solutions in the world, ADP is basing its digital transformation on working smarter and faster, and eliminating steps for its more than 810,000 clients. Vipul Nagrath, who has been CIO at ADP since 2015, discusses how he is changing the culture of IT to…
It’s tempting to declare victory with a successful proof of concept, but a working PoC or pilot doesn’t guarantee the innovation can scale. Just ask veteran IT leader Michael K. Levine. Levine says he once worked on a new banking system designed for local branches. Tests for functionality, usability and technology went fine in the…
As JLL CIO Eddy Wagoner shifts to a digital leadership role, the commercial real estate market is undergoing a seismic shift toward ‘proptech’ amenities aimed at providing an employee-friendly focus.
Read More from This Article: JLL tech transformation emphasizes value of employee experience
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IDG Insider Pro and CertNexus are partnering to offer business leaders a course and associated credential to boost collaboration and drive informed IoT business decisions.
Read More from This Article: Become a certified IoT business leader
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It’s not enough to provide high-quality products and services. In today’s business market, companies also need to deliver positive experiences for their customers. To that end, organizations are constantly looking for ways to enhance the way they interact with clients, provide services, share information, and respond to queries. A recent report from research firm Gartner…