AI in retail: Survival depends on getting smart

The retail sector is the poster child for the use of artificial intelligence. Self-driving delivery robots, automated warehouses, intelligent chatbots, personalized recommendations, and deep supply chain analytics have been making significant impact on the bottom line — if you’re Amazon.com. Other retailers, however, are struggling to adapt. In fact, only 19 percent of large retailers…

9 dark secrets of DevOps

In the beginning, there was the code and the coder who built it. Developers were responsible for everything. They crafted the logic and then pushed the buttons to keep it running on the server. That changed as teams expanded and labors differentiated, with some team members remaining with the code (devs) and others tending to…

12 awards that recognize women in tech

Despite national conversations about equality and inclusion, women remain underrepresented in tech and STEM fields. Half the total U.S. college-educated workforce is comprised of women, but women account for only 28 percent of the science and engineering workforce, according to data from the National Science Foundation. When you break it down by field, women have…

Intuit proves the power of CTO-CIO collaboration

Intuit is relying on a formidable one-two punch as it infuses its financial software with artificial intelligence (AI) capabilities: its CTO and CIO, who ensure that technology built to fuel internal systems makes its way into the company’s products. Intuit CTO Mariana Tessel is responsible for the $6.7 billion company’s tech strategy and direction and…

8 tips for dealing with IT project pushback

As IT’s role has evolved to further incorporate business strategy, so too has the way tech leaders communicate with their teams. New plans, projects, and products are frequently met with pushback, and in fact, some IT leaders say the expectation of pushback should be built into the process, with a plan for how to persuasively…