Digital leaders must identify future technology and customer expectation trends and then muster the courage to dismantle existing structures. Failure could leave them victims of fast-moving all-digital startups. Here are 10 ways to get started.
Read More from This Article: 10 steps to a successful digital transformation
Source: News
In “Designed for Digital: How to Architect Your Business for Sustained Success,” Jeanne Ross, Cynthia Beath and Martin Mocker offer a contemporary digital model for enterprises. Those who can obtain it will have the ‘right to win’ and who cannot will increasingly find themselves subjected to wave after wave of digital disruption. Interestingly, the authors…
Risk, compliance and security are primary concerns for companies operating in the defense industry. But increased focus on these issues can complicate an organization’s agility when adopting or adapting to new technology. This is what Raytheon was up against when it embarked on an IT initiative to develop a secure, cloud-based virtual innovation environment to…
A British utility had a customer service problem: Customers who questioned their bills had to navigate a tedious process to handle the complaint. They had to contact the company to schedule an appointment for a worker to visit their home to re-read the meter, a reading that was then fed into the corporate system that…