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At the center of most complex organizations is an equally complex IT infrastructure that poses a significant problem when it comes to modernizing operations. For Blue Cross Blue Shield of Michigan, a nonprofit corporation with 12 different operating companies that offer long-term care insurance and workers’ compensation, entrenched ERP systems are proving to be a…
Many IT leaders will tell you hiring tech talent is right up there with culture change as a chief hurdle to business transformation. Finding enough software engineers, Scrum masters, DevOps leaders and other potential change agents remains a burden. But experts agree the top challenge is hiring experts in data science, including those with machine…