For the last year, I’ve been opening my CIO conversations with the question: “Is your executive committee on the same page regarding what ‘digital’ means to your company?” For the first few months, the answer was no. To CEOs and their teams, the definition of digital varied from technology, to a new business, to a…
Several years ago, I reviewed ITIL Version 3.0. When I got to the continual improvement volume, I asked the team whether the message was about continuous or continual improvement. I was told that continual improvement was chosen because improvement wouldn’t ever be nonstop in IT. Clearly, in the disruptive era, improvement may need to occur…
An education in data science can help you land a job as a data analyst, data engineer, data architect or data scientist. The data science path you ultimately choose will depend on your skillset and interests, but each career path will require some level of programming, data visualization, statistics and machine learning knowledge and skills.…
Every IT leader strives for efficiency — making the best possible use of available resources. Yet seeking efficiency and actually achieving it to any meaningful degree are two very different things. Often, despite careful planning, efforts at building efficiency fail to meet anticipated goals and key operations remain mired in mediocrity with wheels spinning in…