He traveled all around the world and everywhere he went He’d use his word and all would say there goes a clever gent —Lyrics from “Supercalifragilisticexpialidocious” In the movie Mary Poppins, everyone’s favorite nanny shared with the world “the word to say when you don’t know what to say.” Today’s business equivalent of supercalifragilisticexpialidocious is…
Some healthcare CIOs are thinking ahead of the new government requirement that they post their chargemasters (price lists) online. Their hospitals and healthcare systems are also offering patient cost estimators that tell people how much common tests and procedures will cost them out of pocket. The healthcare organizations that do this have found they are…
Digital is the age of innovation. Innovation, in general, is surely a management discipline. To keep relevant, IT has to shift its reputation from a cost center to the innovation engine of the organization. In fact, IT plays a crucial role in expanding the creative side of the business and scale up the innovation effect…
Agility is highly sought-after in today’s business environment. As such, enterprises are now aggressively leveraging the efficiencies brought about by technology to drive their processes. And why not? Digital tools empower future-facing companies to perform better than laggards. A Harvard study shows that “digital leader” organizations enjoy a three-year average gross margin of 55 percent,…
For the past several years, McGraw-Hill Education’s user research department reported an issue with the company’s Assessment and Learning in Knowledge Spaces (ALEKS) offering. The web-based, artificially intelligent assessment and learning system was great at assessing students and creating customized learning paths based on their individual needs, but instructors were deluged with data. “In our…
A PCP once told me, diabetes patients are one of the hardest groups to adhere to their treatment plans because diabetes doesn’t cause immediate or intense pain. On the IT side, the equivalent is the “nice to have” technology. You will need your computers, storage, security, EMR, etc. but what the minimum investment you should…
When Daphne Jones was growing up, she found that some adults in her life saw secretarial work as the extent of her career potential. Following their advice, she went to secretarial school and got a job. But she soon realized that secretarial work was not for her. So, she left, went to college, got her…
Over time, all software technologies find their place in the IT world. Some technologies, like CODASYL hierarchical databases, become an indispensable part of the software development toolkit and seemingly overnight give way to more advanced components, in this case relational databases. Some programming languages, like Pascal, contained dramatic, even revolutionary, technological advances and quickly fall…
Epiphanies at innovation conventions are hardly new, but Tim Heinze wasn’t expecting his when the light bulb went off. The director of strategic operations for insurance company AXA XL’s North American property unit, Heinze had just watched a presentation in which an IBM engineer talked about how Watson, the company’s artificial intelligence (AI) software, generates…
The trend of enterprises swapping traditional software development approaches in favor of agile and DevOps, which enable programmers to quickly build and continuously upgrade software in coding sprints, is widespread. But these approaches aren’t the only options CIOs have at their disposal to fuel faster application creation. Developers are increasingly using low-code development platforms to…