It’s that festive time of year when manufacturers prepare for the holiday crush, and organizations roll out ambitious strategic plans for the New Year. Companies expecting to launch smart connected products, acquire new customers or hit big financial targets may be shocked when their plans fall short. Companies frequently fail to inventory what they need…
As technology proliferates throughout today’s digital organizations, IT service management has become a critical facet for serving the business, and the tools aimed at supporting your organization’s ITSM efforts are evolving to support those needs. ITSM tools help organizations streamline customer service, typically starting with the IT help desk. These product suites help IT departments…
Non-disclosure agreements (NDAs) supposedly protect trade secrets and confidential company information. But these days, especially in Silicon Valley, they can silence workers, preventing them from speaking up about misconduct that happens in the workplace. In fact, it’s not uncommon for NDAs to include a non-disparagement clause, which keeps employees from saying anything negative about the…