In this age of digital transformation, organizations are and will be even more heavily dependent on technology, making IT operation’s role ever more crucial. So, gone are the days when the IT department or team was tucked away in the basement or in a hidden, dark corner of the building. To get and keep companies…
Organizations working through digital transformations frequently find they need an IT partner to get there. About half of the Forbes Global 2000 companies will create alliances with tech firms by 2021, according to a recent IDC study. The IDC study predicts companies will set up partnerships and joint ventures with tech firms for software, consulting…
Learning management systems (LMS) have traditionally been used in educational settings to organize curricula, deliver content to students and track progress. But they’ve found new life in enterprise IT departments, as organizations seek to upskill workers to meet ever-evolving workplace needs. “The definition of LMS has expanded, going well beyond course management,” says Bryna Dash,…
Go to any customer relationship management (CRM) vendor’s website and you’ll be inundated with wondrous tales of how the CRM system can transform your business, increasing profitability and customer satisfaction at the same time. CRMs give you access to new markets, provide executives with a 360-degree view of the customer relationship, enable real-time responses to…
Years ago, I wrote a series for CIO magazine entitled, “Life after CIO,” where I chronicled the career trajectories of CIOs who had moved into COO, CEO, and general management positions. Recently, I was chatting with my friend Dan Galdenzi, and I decided to revive the series. In this first installment, Galdenzi, who moved from…