In this episode of CIO Leadership Live, host Maryfran Johnson talks with Jack Clare, CIO and chief strategy officer at Dunkin’ Brands, about the company’s mobile payment, ordering and loyalty apps, and how it’s striving to improve customers’ drive-through experience. To read this article in full, please click here Read More from This Article:…
Congratulations! You’ve just been hired as the CIO of a large global company that is in dire need of digital transformation. For your new company to thrive in the digital economy, everything must change: business model, technology, and culture. Your CEO needs you to drive this digital transformation now. There is no time to waste!…
From data scientists to data security pros, the battle for the best in IT talent will wage on next year. Here’s what to look for when you’re hiring for the 7 most in-demand jobs for 2018 — and how much you should offer based on experience. Read More from This Article: The 7 most in-demand…
The Fourth Industrial Revolution is under way, and leading manufacturers are deploying technology not only on their factory floors and back offices but throughout their entire value chain. The result? Significant changes in what manufacturers produce and sell — and how they conduct business and make money. Their embrace of technology is transforming who they…
One of the most common reasons for project failure is the misalignment between project goals and business strategy. Organizations that establish an enterprise project management office (EPMO), with the goal of aligning projects and strategy, suffer 33 percent fewer project failures, according to the Project Management Institute’s “Pulse of the Profession 2017: Success Rates Rise.”…
As companies scramble to adapt to the modern workforce, they’re doing whatever they can to attract top tech talent. For some that may mean getting a head start in filling next year’s most in-demand roles, which range from data-focused to security-related positions, according to Robert Half Technology’s 2018 IT salary report. The survey also reveals…
Although construction represents between 10 and 15% of this country’s GDP, it seems like most people take it for granted. Sure, they know that the building across the street didn’t magically materialize, and they may have even made a comment or two while it was being built (“Gee, that seems to be going up pretty…
Throughout history, humans have always created purpose-built tools that serve a specific need. Even in the Stone Age, humans shaped their stones to build a toolset to do different things. Sharp stones served as cutting tools, while larger hammerstones were used to strike or pound things. Purpose-built tools are pervasive in every industry. We are…
Woo, not sue: That’s SAP’s new strategy for dealing with customers that want to access their core ERP data through a cloud-based CRM system. Customer relationship management (CRM) overtook database management and enterprise resource planning (ERP) to become the biggest business software category in 2017, and is set to be the fastest-growing in the years…
Historically, services organizations have managed the planning and scheduling of resources through informal ways, where tribal knowledge is a critical element of the process. For example, resource planners often have years of history and close working relationships with many personnel, with conversations across the office, email, unintegrated point solutions, and spreadsheets most commonly used. The…