Why do some organizations overspend on mobile technology while others manage their remote telecom expenses with maximum efficiency? Usually, the answer is simple: automation or lack of it. Many organizations have a Mobile Expense Management (MEM) process or solution in place, which is a great start to controlling costs – but it is only a…
SAP has decided to “sunset” a front-office service with which it hoped to crack the small business market. Launched in May 2016, SAP Anywhere was supposed to help small companies build online stores, create marketing campaigns, manage inventory and analyze business performance. To achieve this it offered integrations with web services from Google, PayPal and…
Even as CIOs enter their third generation of IT services deals, misconceptions persist about the practice of IT outsourcing. Worse, new illusions have begun to emerge as outsourcing approaches have evolved. Achieving desired outcomes when working with third-party providers depends on clear-eyed understanding of what’s possible and what’s not, what responsibilities remain with the buyer…