Now that the new year is underway, Oracle sales teams are ramping up their efforts for a strong May 31st year-end close. They are busy reviewing all their assigned accounts, identifying expiring deals and potential renewals, and looking for leverage on opportunities as they develop their sales strategy and approach. For Oracle customers, this means…
Artificial intelligence and machine learning are eating up workloads at IT help desks, in cybersecurity, and other IT tasks, stirring significant concern over the long-term impact AI will have on jobs — even in the IT industry. And the concern isn’t unfounded. According to a recent report from Tata Consulting Services, in 12 out of…
We are in an everything-as-a-service era. The shift from product to service delivery originated in the B2C world, but quickly spread to the B2B world. For example, take the services provided by Spotify or Apple Music instead of consumers purchasing products like CDs, or the example of our being able to purchase Wi-Fi coverage instead…
From software development to construction to logistics and finance, every company has projects that need planning, managing and monitoring. But the tools we use to do that are often complex, designed for specialists and don’t do as much as they could to warn about potential problems. Could AI-powered decision support systems and automation make more…
As the founder and CEO of software maker AppDynamics, Jyoti Bansal had heard his share of horror stories from customers, but a tale relayed by a large bank CIO a couple years ago caught his interest. The CIO told him he had 600 software engineers spending most of their time writing automation scripts to enable…
Organizations today are under increasing pressure to move faster to stay relevant. It requires CIOs to embrace a new way of thinking about IT, one that distributes the IT function throughout the business rather than concentrates it in a single team. Below are five technology trends that I predict will have a major impact on…
Last year, I wrote a book about digital transformation entitled Digitally Remastered – hence the title of this blog and other related posts to come. Through the lens of my experience as co-founder of Microsoft’s Xbox to the launch of HBO’s video streaming service and most recently to founding CA’s new business incubator, I’ve played a…
I was talking with Dave Castellani, who as senior vice president and business information officer, runs IT for $25 billion New York Life Insurance Company, and we got onto the discussion of shadow IT. When Dave posited that CIOs would be better off “unleashing shadow IT” rather than attempting to contain it, I asked him…
The internet of things (IoT) and industrial internet of things (IIoT) will breakout in 2018, with organizations ramping up deployments and incorporating IoT technologies into their products, processes and workflows. Research firm Gartner predicts there will be nearly 20 billion devices connected to the IoT by 2020, and IoT product and service suppliers will generate…
The role of the business relationship manager can be summarized in one word: change. Begin by defining the BRM role. The BRM role is evolving; we don’t know the end state. The need to stimulate, surface, and shape demand has never been stronger. Blockchain is starting to walk. AI is getting smarter. And consumer tech…